Appointment calendar
View appointment status at a glance and update changes right away. Appointments made during consultations can also be viewed in the calendar.
Medisupporter inboxView inquiries from every channel in one place.
This is an example based on the actual product interface. All inquiries and appointments shown are fictitious, and nothing done here is actually sent or saved.
Hospitals using Medisupporter
KakaoTalk, Naver and website inquiries in one place.
KakaoTalk
Naver
Website
Connection methods and supported features for each channel are explained during onboarding consultation.
Reduce these hassles
From inquiries to appointments, reduce busywork.
Spend less time checking inquiries and preparing responses, and manage appointments after consultations too.
See inquiries from every channel at a glance
There is no need to switch between KakaoTalk and Naver. View incoming inquiries and previous conversations together in the inbox.
Consistent guidance, no matter who responds
Prepare responses based on hospital-approved manuals. Even when staff change, you can provide guidance by the same standards.
Easier appointments after consultations
View and change appointments agreed with patients in the calendar. Spend less time managing consultations and appointments separately.
AI response drafting
Repeated questions do not need a new response every time.
Organize frequently asked questions, such as clinic hours and booking methods, in a manual. AI uses the manual to prepare response drafts, so you only need to edit what is needed before sending.
- Organize frequently used guidance in a manual
- AI prepares a response for the inquiry
- Edit as needed, then send
Features included together
An appointment calendar and clinic website, in one service.
Clinic site & inquiry form
Includes a clinic introduction page and online inquiry form. View and respond to website inquiries in the inbox too.
Frequently asked questions
Does AI send responses automatically?
AI prepares suggested replies. Staff insert them into the composer, review and edit them, then send them manually. After-hours automatic notices may be sent separately based on hospital settings.
Which consultation channels can I connect?
You can connect KakaoTalk, Naver and website inquiries. Connection requirements vary by the accounts and channels your hospital uses, and are confirmed during onboarding consultation.
Does it integrate with the EMR we use now?
Direct EMR integration is in preparation. Check currently available features on the pricing page or contact us during onboarding consultation.
What do I need to prepare to get started?
Start by submitting an onboarding inquiry. After reviewing your current consultation channels and workflow, we will guide you from channel connection to response manual setup.
Medisupporter onboarding consultation
How could it work for our hospital?
Tell us about your current consultation channels and workflow. We will guide you through the features and onboarding process that fit your hospital.
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